基于物联网与移动端的手术转运工勤绩效管理系统的构建
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蚌埠医科大学第一附属医院

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Construction of a performance management system for surgical transport workers based on the internet of things and mobile terminals
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The First Affiliated Hospital of Bengbu Medical University

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    摘要:

    目的 探讨基于物联网与移动端的信息化平台在手术患者转运工勤人员绩效管理中的构建与应用情况。方法 选取2024年1—12月蚌埠医科大学第一附属医院手术室在职满1年且仅承担手术患者转运工作的40名工勤人员及同期需转运的200例手术患者作为研究主体。采用非随机对照的类实验设计,按年龄、工龄对工勤人员进行个体匹配,配对后等额分为两组,每组20名;每名工勤人员承担5例转运任务,每组相应纳入100例患者。对照组采用常规信息化调度模式,观察组采用基于物联网与移动端的信息化平台。对比两组转运效率(平均任务响应时间、患者转运在途时间、手术衔接等待时间)、手术室利用率及不良事件发生率;采用第三方匿名问卷调查两组工勤人员及手术科室医护人员的满意度。结果 观察组平均任务响应时间、转运在途时间、手术衔接等待时间分别为(1.34±0.23)min、(12.13±2.13)min、(19.23±4.23)min,显著短于对照组的(5.67±1.67)min、(15.23±3.23)min、(28.34±7.23)min(均P<0.05);手术室利用率为(78.89±4.34)%,显著高于对照组的(72.13±5.11)%(P<0.05);两组均未发生与转运直接相关的患者跌倒、管道滑脱或交接错误等不良事件。工勤人员在任务分配公平性、绩效反馈透明度及工作便利性等方面的满意度评分分别为(4.36±0.42)分、(4.24±0.45)分及(4.14±0.48)分,显著高于对照组的(3.23±0.45)分、(2.67±0.56)分及(3.23±0.42)分(均P<0.05),手术科室医护人员在以上方面的满意度评分分别为(4.25±0.46)分、(4.27±0.58)分及(4.18±0.47)分,显著高于对照组的(3.11±0.45)分、(3.26±0.51)分及(3.41±0.42)分(均P<0.05)。结论 在手术患者转运中应用基于物联网与移动端的信息化平台,可在保障安全的前提下提升转运效率,提高手术室利用率,获得工勤人员及手术科室医护人员较高评价,具有临床应用价值。

    Abstract:

    Objective To investigate the construction and application of an IoT-and mobile-end digital platform for performance standard management of surgical patient transport staff. Methods From January to December, 2024, a total of 40 workers who had been in the operating room of the First Affiliated Hospital of Bengbu Medical University for 1 year and only undertook the transfer of surgical patients and 200 surgical patients who needed to be transferred during the same period were selected as the research subjects. Non-randomized controlled quasi-experimental design was adopted, and individuals were matched according to the age and length of service of the workers. After matching, 40 workers were equally assigned to two groups, with 20 in each group. Each worker undertakes 5 cases of transshipment tasks, and 100 patients are included in each group. The control group adopts the conventional information dispatching mode, and the observation group adopts the information platform based on the Internet of Things and mobile terminals. The two groups were compared in terms of transport efficiency (average task response time, patient transport transit time, and surgical connection waiting time) and operating room utilization rate, and the incidence of adverse events.Satisfaction with the transport work was assessed through third-party administered anonymous questionnaires among both groups of transport staff and surgical department medical personnel. Results The average task response time, transit time, waiting time for operation connection in the observation group were (1.34±0.23) min, (12.13±2.13) min, (19.23±4.23) min, respectively, which were significantly shorter than those in the control group (5.67±1.67) min, (15.23±3.23) min, (28.34±7.23) min (all P<0.05); and operating room utilization rate was (78.89± 4.34)% , which was significantly higher than that in the control group [(72.13±5.11)% ] (P<0.05). No serious adverse events directly related to transport, such as patient falls, tube dislodgement, or handover errors, occurred in either group. The satisfaction scores of the workers in terms of fairness of task assignment, transparency of performance feedback and convenience of work were (4.36±0.42), (4.24± 0.45) and (4.14±0.48) respectively, which were significantly higher than those of the control group (3.23±0.45), (2.67±0.56) and (3.23± 0.42). However, the satisfaction scores of medical staff in the operation department were (4.25±0.46), (4.27±0.58) and (4.18±0.47) respectively, which were significantly higher than those in the control group (3.11±0.45), (3.26±0.51) and (3.41±0.42) (all P<0.05). Conclusion The implementation of an IoT-based mobile information platform for surgical patient transfers enhances transfer efficiency under the premise of ensuring safety, improves operating room utilization, and receives high evaluation from nursing staff and surgical department medical personnel, demonstrating clinical application value.

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郝灵芝.基于物联网与移动端的手术转运工勤绩效管理系统的构建[J].生物医学工程学进展,2026,(3):17-21

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  • 收稿日期:2026-06-04
  • 最后修改日期:2026-06-12
  • 录用日期:2026-06-12
  • 在线发布日期: 2026-08-19
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